POLICIES & WARRANTIES

If you want to go fast, it's good to know the rules of the road.

Supercharger Warranties

We stand behind everything that comes out of our shop. Based on decades of experience, exceptional engineering, and rigorous testing standards on any product that bears the Mallett name, you can have a high degree of confidence that what you buy will do what we say it will.

That said, as with any purchase – and especially any purchase in the vehicle after-market space – there is a certain degree of risk when it comes to making any modification to your automobile. Choose your installer and your service shop carefully.

Our Supercharger and Parts warranty is below. You can download the Drivetrain Warranty for our Superchargers here.

Supercharger/Parts Warranty

1) Mallett Performance Cars LLC warrants each new product to be free from defects in both workmanship and material for a period of three (3) years or 36,000 miles from the date of purchase. The installation of the Mallett Performance Cars, LLC Supercharger System must be conducted in strict accordance with the installation manual provided.
2) Electrical parts, idler pulleys and tensioners have a one (1) year warranty.
3) Drive belts and spark plugs have a one (1) year (unlimited mileage) warranty.
4) Warranty coverage begins from the date and mileage of installation of the vehicle on record for the original purchase from Mallett Performance Cars, LLC or from Mallett  Performance Cars, LLC dealer. Installation must occur in the first year after the product ship date from Mallett Performance Cars  LLC to qualify for the full warranty term. If installation occurs after the first year the warranty coverage begins one (1) year from the product ship date from Mallett Performance Cars LLC. The warranty is not transferrable to subsequent owners.
5) Warranty covers only the product itself and not any consequential damages or claims.
6)  Warranty is void if:
a. ECM tune is modified from Mallett Performance Cars LLC supplied tune.
b. The product is used in an application that is inconsistent with the stated catalogued intent.
c. Any components or assemblies are modified or substituted with alternative items.
d. Incorrect or contaminated fluids are used.
e. The engine is modified.
f. The vehicle is driven or used in a manner inconsistent with the manufacturer’s owner’s manual.
g. The vehicle is used in any form of racing or performance competition purposes.
7) Warranty does not cover:
a. The cost of vehicle diagnostics, product removal, or product installation.
b. Any transport or ancillary costs, e.g. towing, rental car, accommodation.
c. Failure of any related or interfaced components.
d. Failure resulting from improper air filtration, alteration, misuse, exposure to chemicals, chrome or decorative plating.
e. Damage caused by road hazards, accident damage, faulty installation, faulty repair, negligence by customer or installer or the use of methanol, alcohol, or Nitrous Oxide Systems.
8) Part in question must be returned to Mallett Performance Cars LLC for inspection, or provide documentation by a certified dealer.
9)  If a thorough evaluation of the product indicates defects in workmanship or material, Mallett Performance Cars LLC’s obligation on all products shall be to repair or replace the product.

Please email your parts warranty information to [email protected]

Supercharger Drivetrain Warranty

Download Drivetrain Warranty for Mallett Supercharger System for 2015+ Colorado/Canyon

Conversion Policies & Warranty

Technical Assistance

Please call during normal business hours for technical assistance with any of our products or services. If you have a specific part in mind, please call and we will try to locate it for you. Installations must be scheduled in advance. Please call 440-243-8550 or email [email protected] for specific information, or to schedule an installation.

Method of Payment

Mallett Performance Cars accepts VISA, MasterCard, American Express, Discover, money orders and certified checks as payment and pre-payment on all orders. COD orders are also welcome.

Shipping

Mallett Performance Cars ships via ground services. Second Day and Next Day Air are also available for rush orders. Please call for exact rates and anticipated delivery dates of in-stock parts. Parts not in stock are shipped upon arrival. For large items such as engines, hoods etc… please call. All claims regarding shipping errors (items/quantity) must be made within 10 days of receipt of goods.

New Parts Returns

Mallett Performance Cars accepts returns for refund or credit on all defective items with prior return approval (see Warranties below). Returns are subject to a 20 percent restocking charge unless defective or shipped in error. COD returns cannot be accepted. All credits will be issued as in-store credits for merchandise or service. Damaged items, wheels that have had tires mounted on them, opened gasket sets, and videos/software where the seal has been broken, cannot be returned. Please call for details on arranging returns. All returns must be made in the original packaging and accompanied by a copy of the original invoice. All claims regarding shipping errors (items/quantity) must be made within 10 days of receipt of goods. Call Mallett Cars prior to shipping any defective item for our approved procedures for packaging and insurance.

Conversions & New Parts Warranties

All Mallett Performance Cars equipment, unless specifically noted otherwise, is covered by a 90 day warranty against defects in materials or workmanship. This warranty does not apply to “take-off” or used parts or any product which has been subject to competition use, misuse, abuse, negligence, fire, accident, alteration, or to disposable/consumable items such as brake pads, brake rotors, clutches or tires. Liability of Mallett Performance Cars unless otherwise noted, is limited to replacement or repair of the defective item. No warranty on these products is expressed or implied except as such stated in writing. Mallett Performance Cars will not be held liable for any loss, damage, injury, or casualty arising from the use of any product listed in this catalog or elsewhere in Mallett Performance Cars literature. Any product which may be sold by Mallett Performance Cars but which is not manufactured by Mallett Performance Cars is not warranted by Mallett Cars, LTD. but is sold only with the warranties, if any, of the manufacturers thereof. This warranty is only applicable to the original purchaser, and is not transferable to subsequent owners. Some products on this website may not be used in a motor vehicle upon a public highway. Prices, product specifications, and availability subject to change without notice. Mallett Performance Cars is not responsible for typographical errors in this web site or its printed catalogs. All claims regarding shipping errors (items/quantity) must be made within 10 days of receipt of goods. Any defective or omitted items will be shipped by ground services at no charge, however, expedited/express services are only available at extra charge. Check all applicable local emissions laws regarding the installation and use of aftermarket performance equipment. Mallett Performance Cars makes no claims of emissions legality unless otherwise noted with each item. A written copy of this warranty and return policy is available upon request. Please call for information and specifications.